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Customer Care: Ph: 1300 SODASTREAM (1300 763 278)
CO2 Exchange Programme
Gas Refills & Cylinders:
SodaStream's gas cylinders are designed out of lightweight aluminium alloy and are easily inserted into our Drinks Makers. Our cylinders can make up to 40 or 60 Litres of sparkling drinks (Depending on the capacity of the cylinder) Every Drinks Maker purchased comes with a gas cylinder.
The Gas Exchange Process
You can exchange your empty cylinder for a full one either in store or through our online direct delivery system.
– Please view the above YouTube video for a short demonstration of the instore Gas Exchange Process. Simply take your empty cylinder to your local SodaStream stockist which includes the following retailers:
and many more.
Your empty cylinder will be exchanged for a full one, and you will be charged only the cost of the gas. Often this exchange will occur at the customer service desk or at the front counter information desk. See our
Online Store Locator
to find a store near you.
– Order online and your cylinder will be sent to your home address. With your new cylinder, you will receive a box to return your empty cylinder(s) to us. When using our direct delivery service, you will be charged the cost of both the gas refill plus an additional exchange cylinder deposit, which you will be refunded for, once your original empty cylinder has been returned to us. To organize the return of your empty gas cylinder(s) please visit
and enter your details. The credit will be applied to the same credit card you used for the purchase of the gas refill. Please make sure to keep your Purchase Order Number for future references. We recommend taking your empty gas cylinder to your local stockist for exchange.
Choosing the right Gas Cylinders for your Drinks Maker
Our 40 Litre and 60 Litre cylinders are compatible with all of our current models.
If you have an older model Drinks Maker and/or are unsure about its compatibility with our current gas cylinders, please call our Customer Care Team on 1300 SODASTREAM Monday to Friday 9am - 5pm or email us at firstname.lastname@example.org.
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